A few things that are really important to remember at this stage:
The first column in the CSV file is titled “Pay date”. It’s important to understand how to fill this in correctly. Here, we are not referring to the day your staff get paid, but the end of the pay cycle. Or, pay cycle cut-off date, if this falls prior to the end of the pay cycle.
Orka Pay balance resets at midnight on the pay cycle end date (or pay cycle cut-off date if prior to the end of the pay cycle). Our net deductions report is issued at this point. This means there is a gap between one pay cycle cutting off and the beginning of the next one.
For a very short period, Orka Pay balances remain at zero.
Balance that will become available
The second thing to take note of, when you upload the amount earned, 50% of this becomes available to the employee on Orka Pay, minus the fee for withdrawals.
Earnings are cumulative
The last thing to take note of is that uploading gross earnings is cumulative and will not reset from week to week. If you do one upload stating an employee has earned £200 so far this month and then another upload the day after stating the employee has earned another £200, the system will register their gross earnings as £400 in total. It’s key to make sure that you’re uploading only what they’ve earned in the previous week.
Upload the second file
Once you’ve filled out this CSV file, upload it to the portal.
We’ll ask you to check a declaration box to agree that Orka Pay cannot accept any liability, financial or otherwise, for any data submitted incorrectly,
Once this box is ticked, you can upload your document and make funds available to your employees.
If you should have issues or questions along the way. Remember, you can always reach out to the team at Orka Pay to get support and help!